Any views or opinions presented in this blog are solely those of the author and do not necessarily represent those of the company. This blog is a unique perspective of one persons journey into fitness. Not all clients and participants at Parsons Training undergo the same training, and each person makes his or her own decisions regarding dietary discretions.
By Steve Sharpton, Parsons Training Center, Tucson, Arizona
December 3, 2018
In my line of work, money is a huge deal to people. When you work customer service for a major cell phone provider, you see all of the horror stories of multi-user accounts and makes you want to stay in your own account for the rest of your life—savings be damn. You eventually hear every excuse in the book, and you eventually start becoming cynical because you ultimately think there must be some sob story tutorial on Youtube that tells people the best way to tug at the heart strings of the coldest and most hardened customer service reps. Let me tell you folks, we don’t have hearts so it all depends on whether we are having a good day or not. I am always more inclined to help people with a credit if the flow of the calls are not making me wish I had snuck some whiskey to put into my copious amounts of coffee I drink during the day. This past week was pretty awful on everyone and somehow I escaped. I wasn’t as lucky as my co-worker on Saturday, who dropped three surveys even though he helped the people with their needs. They dropped him because they were pissed and felt entitled for more credits or whatever. Hopefully he might get them reversed out of sheer principle, for that affects our monthly bonuses. So you can see why we might be uncaring or sometimes aloof with your problems. The one type of phone call that always gets to me is when people are asking me honest questions about the devices they are trying to buy. Many a times over, I have convinced people to get a different device than the one that was being pushed on them, primarily because their lifestyle might not dictate pumping 900 dollars into a new phone. One of my favorite stories was this old man I talked to once who at 70 years old, finally got his first smart phone. It was a cheap $168 dollar phone that would embarrass most experienced cell phone owners for possessing. This guy was going nuts over it, proclaiming it the best thing ever. He mentioned he took some photos at the last baseball game he went to and pointed him to the best website a baseball nut could love….Baseball Reference. He looked up a couple of players he remembered from his youth and actually squealed in joy seeing their complete career stats even though they played 50 years before. The best part is he said is once he gets used to the phone he might get a better one down the line, but was glad his family convinced him to get a cheaper phone. That my friends, is how you build proper customer loyalty when you sell someone the right product for them, not for your commission.
This is part of the thing I despise about the holiday season and it definitely applies to the fitness industry. Too many people jump into a bad purchase and it ultimately leaves them with a bad taste in their mouth when they ultimately feel snookered. Invest in yourself accordingly and make a bigger investment when the time comes…at least that is my motto. When it came to the decision of paying down my growing debts for my veterinary bills, I ultimately chose to use the money I had been saving for a new phone (and potentially an Apple Watch) to keep myself above water and in the good graces of my vet rather than getting an iPhone XR (sigh). There are a lot of changes happening in my neighborhood these days. Near my house, a second Planet Fitness within a 10-minute drive is about to open. Along with a Chuze and an LA Fitness, that is four major cooperate gyms (that all lack some amenities mind you) near my house and they all thrive on one major selling point…there is no other game on the Southside. There are some smaller gyms that might cater to your personal needs, but they are few and far between and lack in numbers mainly due to the fact people are more willing just stick with the low cost monthly rates at these corporate gyms. Now this is where the gist of what the blog is all about. Eventually you should strive for me. Even if you have a good workout regimen you should always challenge yourself with some other perspectives. Maybe you and a friend that are on somewhat equal grounds gone half-in on a personal trainer and see just what it would be like to have professional challenge you outside your comfort zone. Even if you just hire a trainer for three months, think of the things you just learned from your experience. You will be like the old man in that prior conversation. You will want more.
I’ve tried a couple other gyms and they were just fine for me, but I am a perfectionist and I also hate crowds and sharing freaking equipment. So yes, I am spoiled, and you can be too if you get the monthly membership at Parsons Training. And just think about the other cool things you can do at your disposal. While many gyms might not have certain amenities due to the philosophy of what the gym spouts about, you will have to make some eventual hard choices down the line. You may have to leave the bare bones corporate gym for a higher cost corporate gym or a private gym. Sure, this might not be the best thing for your pocket book but you always have to look at the long game…..spend the money now and get healthy and establish healthy habits for life or wait until you are sick and forced to make changes when you cannot afford your high blood pressure and diabetes meds. Okay, that might be the shock value reason but it is pretty close to the truth. I always encourage people to get a home workout device rather than the newest television or sound system because you can at least burn some calories with one of the pieces of machinery while the other is most likely to add.
I mention all of this mainly because the year is about to come to a close and people are going to start thinking about their yearly attempts at getting into fitness. This is where I will usually put my two cents into the equation. Spend the money now…get that challenge from the start. While you might not be ready in your mind, having a helping hand form the very start is far more preferable than trying to share a gym you are unfamiliar with with 200 other people….and they are all hogging the machine you might want to try. There you have it. Make the decision now and put the money where you will get renewable gains every year.
About Parsons Training
Parsons Training is a Tucson leader in fitness and personal wellness training. Every personal trainer with this company designs and implements effective fitness programs for their clients; these programs serve as the foundation for good health, fitness, and wellness. Additional information about Parsons Training is available at http://www.parsonspersonaltraining.com
Any views or opinions presented in this blog are solely those of the author and do not necessarily represent those of the company.
Meet the Author
Steve, a Parsons Training Client, went from 400 pounds to Running half-marathons, from lifting pizzas to lifting hundreds of pounds through training with us.
When you read this blog you are reading through the eyes of someone who is winning the battle of real weight loss. Steve is not a fitness professional, but he is someone we can all learn from.
Steve shares his journey once a week here on our blog. We hope that you find a spark of inspiration from reading his blog.
Any views or opinions presented in this blog are solely those of the author and do not necessarily represent those of the company. The author of this blog is an independent writer and is not an associate of Parsons Training, LLC. Any information or images displayed are done so solely at the authors discretion. Any dietary or fitness commentary is exclusively that of the author and in no way dictated by the company.